Ordering and Payment:

By registering on our home page, you can create an account and order through our website. You can also email info@joysusan.com , call us at (860) 612-0439, or fax an order to (860) 612-0510.

For wholesale accounts only, minimum reorders are priced at $300. Please note that all jewlery comes in packs of 2, meaning you can only order at even increments (there are a few pieces with acceptions to this). All scarves have a minimum requirement of 2 pieces.

Payments can be made by credit card, or we can submit you to Capital Business Credit for Net 30 terms. We accept Visa, MasterCard, or American Express. All orders will be charged at the time we are invoicing and shipping the order. We do not place a charge at the time of ordering.

When a credit card order is processed, our system pre-authorizes the order for the entire amount. If approved, we will have your order packed and shipped. This pre-authorization is not a charge, and it will drop off of your statement based on your banks policy. At the time of shipment, you will only be charged for the merchandise you are receiving. If an item is unavailable, it will remain on backorder until it is in stock. If your company does not accept backorders, please be sure to let us know ahead of time.

Customers will be able to retrieve their shipment information from their Joy Accessories account page and will also receive a confirmation email after ordering. Shipping costs are charged at the time of invoicing and will be included on your final invoice. Any delivery dates provided by Joy Accessories are estimates, and we reserve the right to send partial shipments and backorders.